Buying from Komplett.ie

Paying with a Credit Card

Komplett offers the flexibility to pay with VISA, MasterCard or PayPal, and unlike many other retaillers, we don't charge transactions fees.

We have a sincere wish to protect you, our valued customer, and we go to great lengths to ensure the security of your details on our Site. Our payment systems meet the strict security standards of the Payment Card Industry Data Security Standard (PCI DSS).

We meet or exceed the key requirements of PCI DSS:

• We never use vendor-supplied defaults for passwords or other security parameters
• The transmission of cardholder data and sensitive information is always encrypted.
• Anti-virus software and firewalls are maintained to protect customer data. 
• All access to restricted data is governed by a business 'need-to-know' framework.
• We assign a unique ID to each person with computer access.
• Physical access to systems infrastructure is tightly controlled.
• We track and monitor all access to network resources and cardholder data
• Security systems and processes are routinely audited and improved.

More information can be found at: http://www.visaeurope.com/aboutvisa/.

We go beyond the requirements of the PCI DSS and require that every credit card authorization is protected with the Verified by Visa/MasterCard SecureCode authentication schemes. This goes further towards ensuring that the person using a credit card is actually the card holder. 

All transfer of sensitive information in the checkout and account pages is protected with the industry standard 128-bit Secure Socket Layer (SSL) technology.

3-D Secure and SecureCode
With 3-D CVC and SecureCode paying by Credit Card is safe and secure. 3-D Secure and SecureCode are used by e-commerce retailers around the world to make payment on the internet as safe as possible.
The 3D-Secure technology was developed by Visa and is offered under the brand name Verified by Visa. Similar functionality is offered for MasterCard customers with the SecureCode system. 3-D Secure and SecureCode are an extra step when placing your order and further ensure your safety.

VAT

KBV BV trading in Ireland as Komplett.ie is obligated to charge VAT at the current rate of 23% on all orders. Business customers with a current VAT exemption can have invoices zero rated but must first submit copies of all relevant documentation to business@komplett.ie.  

Our VAT Number is: IE9991174T

WEEE and Disposal

Waste from Electrical and Electronic Equipment (WEEE)
Waste from electrical and electronic equipment (WEEE) has been identified as a priority waste stream by the European Commission due to its potentially hazardous nature, the consumption of resources used during the manufacture of electrical and electronic equipment and the expected WEEE growth rates.

Prior to the introduction of the WEEE Regulations 2005 much of the electrical and electronic equipment (WEEE) in Ireland was disposed of in the municipal waste stream directly to landfill. This is not an ideal solution as WEEE can contain harmful substances that could cause problems to human health and the environment if not treated properly on disposal. In addition production of EEE involves non renewable energy and raw material resources which cannot be recovered if WEEE is disposed of indiscriminately. The WEEE Directive aims to reduce quantities of WEEE disposed of to landfill and reduce the harmful effects caused by WEEE on health and the environment whilst conserving natural resources.

Product Recycling Fund (PRF)
One of the directives is the introduction of the Product Recycling Fund and is used to fund the recycling, processing and safe disposal of old electronic equipment.

The amount corresponds to the cost of recycling for an end-of-life product and is entirely given to the compliance scheme for waste from electrical and electronic equipment in charge of recycling the end-of-life product. The amount may vary mostly depending on the category. Other factors are taken into account to determine the volume of material that can be recycled (weight, capacity of a fridge, size of a TV screen for instance).

A contribution to the PRF is included within our pricing on all applicable producst on Komplett.ie.

For a complete overview of the costs and descriptions of these costs, please consult the Category listing WEEE

Recyclable-Waste
This selective collection will ensure the recycling of current products on the market once they reach the end-of-life stage. Local authorities may offer a free collection service for unwanted objects. For more information about removal services or areas where products can be brought to in their local area, please contact your local authority.